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Glean in Slack (also known as Gleanbot) integrates enterprise search and knowledge directly into Slack. While Slack is a rich source of information, it often leads to chaos where teammates spend time manually answering questions. Gleanbot addresses this problem by ensuring knowledge is instantly discoverable and accessible.

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Key capabilities

  • The bot automatically detects questions and responds instantly when tagged (@Glean) or when a question is registered in a channel.
  • Search across all company knowledge (previous Slack messages, knowledge articles, etc.) directly from any channel using the /glean command.
  • Answers are personalized and strictly respect the content permissions of the user who asked the question.
  • Provides a daily digest summary of relevant information from selected Slack channels and topics, delivered directly to the user.

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Compatibility

Gleanbot supports Standard Slack Workspaces and Slack Enterprise Grid organizations, including environments utilizing the Real-Time Search (RTS) API.
  • Slack: The Slack connector enables you to integrate your Slack workspace with Glean, allowing you to search Slack messages, files, and user data directly from Glean.
  • Slack RTS: The Slack RTS connector integrates Glean with Slack workspaces and Slack Enterprise Grid organizations via Slack’s real-time search (RTS) APIs.

Integrate Glean in Slack

How to configure and set up Glean in Slack.

Integrate Glean in Slack RTS

How to configure and set up Glean in Slack RTS.