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Each record in the log contains several fields that are added by default by the Google Logging API and are not useful for Glean usage analysis. The relevant fields are: 
type GleanCustomerEvent struct {
    // Timestamp of the activity.
    Timestamp timestamp

    // A unique ID for the record.
    insertId string

    // All data for the record are contained in this struct field.
    jsonPayload *GleanCustomerEventPayload
}
This is an omnibus log that contains many different kinds of events. Each record contains this as its outermost struct field: 
type GleanCustomerEventPayload struct {
    // The type of the record. Will be one of: SEARCH, AUTOCOMPLETE, CHAT, CHAT_CITATIONS, AI_SUMMARY, AI_ANSWER, SHORTCUT, SEARCH_CLICK, CHAT_CITATION_CLICK,
    // CHAT_FEEDBACK, CLIENT_EVENT, SEARCH_FEEDBACK, AI_ANSWER_VOTE, AI_SUMMARY_VOTE, WORKFLOW_RUN, WORKFLOW, GLEAN_BOT_ACTIVITY, PRODUCT_SNAPSHOT,
    // LLM_CALL, WORKFLOW_CONVERSATION
    Type string

    // Whether the record was written in scrubbed mode and contains no PII.
    IsScrubbed bool

    // Identifies the user taking the action.
    User *GleanCustomerEventUserIdentity

    // At most one of the following struct fields will be populated
    // corresponding to the type indicated in `Type`.
    Search *GleanCustomerEventSearch
    Autocomplete *GleanCustomerEventAutocomplete
    Chat *GleanCustomerEventChat
    ChatCitations *GleanCustomerEventChatCitations
    AiSummary *GleanCustomerEventAiSummary
    AiAnswer *GleanCustomerEventAiAnswer
    Shortcut *GleanCustomerEventShortcut
    SearchClick *GleanCustomerEventSearchClick
    ChatFeedback *GleanCustomerEventChatFeedback
    ClientEvent *GleanCustomerEventClientEvent
    SearchFeedback *GleanCustomerEventSearchFeedback
    AiAnswerVote *GleanCustomerEventAiAnswerVote
    AiSummaryVote *GleanCustomerEventAiSummaryVote
    ChatCitationClick *GleanCustomerEventChatCitationClick
    WorkflowRun *GleanCustomerEventWorkflowRun
    Workflow *GleanCustomerWorkflow
    GleanBotActivity *GleanCustomerGleanBotActivity
    ProductSnapshot *GleanCustomerEventProductSnapshot
    LlmCall *GleanCustomerEventLlmCall
    WorkflowConversation *GleanCustomerEventWorkflowConversation
}

// Identifies the user taking the action.
type GleanCustomerEventUserIdentity struct {
    // Internal unique ID for the user.
    UserId string

    // Email address of the user. omitted if scrubbed
    UserEmail string

    // Current department of the user. omitted if scrubbed
    Department string

    // ID of the user's department
    DepartmentId string
}

​
Event Type Schemas

Documents an Autocomplete action, i.e. autocomplete request.
// Documents an AUTOCOMPLETE action, i.e. autocomplete request.
// Definitions are similar to SEARCH events above.
type GleanCustomerEventAutocomplete struct {
    TrackingToken string
    SessionTrackingToken string
    HostDomain string
    Query string // omitted if scrubbed
    QueryLength int
    BackendMillis int64
    IsRestClientApi bool
    Results []*autocomplete_logging.RawAutocompleteResultLogEntry // omitted if scrubbed
}
Documents a CHAT action, i.e. message sent to the Glean Assistant.
// Documents a CHAT action, i.e. message sent to the Glean Assistant.
type GleanCustomerEventChat struct {
    // Unique identifier for a "turn" in the conversation, i.e. a user
    // query and agent response pair.
    Qtt string

    // Unique identifier for the response message sent by the agent.
    ResponseMessageId string

    // ID for the app session during which the chat took place (same as
    // for SEARCH actions.)
    SessionTrackingToken string

    // ID for the chat session during which the chat took place (recreated
    // each time the user visits the chat UI, or clicks "New Chat").
    ChatSessionId string

    /*
    Surface from which the chat message was sent:
    - WEB: Glean Assistant web UI
    - SLACK: Slackbot
    - REST_API: API request by an external developer or integration
    - SERVER: Backend or server-side system, such as for scheduled jobs,
      auto-digests, or background agents.
    - MICROSOFT_TEAMS: Glean's Microsoft Teams integration
    */
    Platform string

    /* Manner by which the initial chat message was sent:
    - USER: a user sent the message
    - EVAL: Internal evaluation
    - RECOMMENDATION: An information-seeking intent is detected from the
      user's activity and a chat request is issued proactively
    - PRODUCTION_PROBE:
    - PROMPT_TEMPLATE:The user triggered a predefined prompt template
    - UNKNOWN: Unknown initiator
    - ONBOARDING: Part of user onboarding flow, such as a welcome message
    - GLEAN: sent during response generation for a Glean search
    - AUTOMATION: Initiated from the summarize API
    */
    Initiator string

    // If populated, it identifies the AI App for this chat message.
    ApplicationId string

    // Details about the AI agent that responded to the chat.
    AgentConfig *GleanCustomerEventAgentConfig

    // Query string. omitted if scrubbed
    UserQuery string

    // Full response message from the agent. omitted if scrubbed
    Response string

    // Datasource to which the chat result belongs.
    Datasource string

    // Total latency (in milliseconds) for generating the chat response.
    TotalResponseMillis int64

    // Domain of the host from which the chat was initiated.
    HostDomain string

    // Token(s) used to track any linked searches during this chat turn.
    SearchTrackingTokens []string

    // Ordered list of document IDs from search results page. omitted if scrubbed
    SerpOrderedDocIds []string

    // Follow-up question suggestions generated by the AI. omitted if scrubbed
    FollowupQuestions []string

    // Feature flag or product area associated with this chat event.
    Feature string

    // Time taken (in milliseconds) to generate the first response token.
    FirstResponseTokenMillis int64

    // Serialized UI tree metadata for the frontend view context.
    UiTree []string

    // Indicates whether a file was uploaded with the chat.
    HasFileUpload bool

    // Indicates whether the chat was triggered via REST client API.
    IsRestClientApi bool

    // Unique identifier for the workflow run associated with the chat, if any.
    WorkflowRunId string
}

// Details about the AI agent that responded to the chat.
type GleanCustomerEventAgentConfig struct {
    // The type of agent that responded to the request. Values:
    // - DEFAULT: the default Glean RAG agent.
    // - GPT: communicates directly with the underlying LLM.
    Agent string

    // Execution mode for the agent. Values:
    // - DEFAULT: default execution mode.
    // - QUICK: Trades accuracy and precision for speed.
    Mode string
}
Documents the citations that were used to generate a chat response.
// Documents the citations that were used to generate a chat response.
type GleanCustomerEventChatCitations struct {
    // The query to which these citations pertain. Allows joins to CHAT events.
    Qtt string

    // The chat session to which these citations pertain.
    ChatSessionId string

    // List of citations.
    Citations *[]GleanCustomerEventChatCitation

    // Workflow ID for the AI agent's processing session.
    WorkflowRunId string
}

// Details the citation used to generate a chat response.
type GleanCustomerEventChatCitation struct {
    // TrackingToken. Some may start with SEARCH_, indicating that the citations shown
    // in the chat response were retrieved via a SEARCH query under the hood.
    TrackingToken string

    // Populated when the citation refers to a document-like asset
    SourceDocument *GleanCustomerEventChatCitationSourceDocument

    // Populated when the citation refers to a refers to a raw file (e.g. PDF)
    SourceFile *GleanCustomerEventChatCitationSourceFile

    // Populated when the citation refers to a refers to a person
    SourcePerson *GleanCustomerEventChatCitationSourcePerson
}

type GleanCustomerEventChatCitationSourceDocument struct {
    Datasource string
    DocType string
    Id string // obfuscated if scrubbed
    Title string // omitted if scrubbed
    Url string // omitted if scrubbed
}

type GleanCustomerEventChatCitationSourceFile struct {
    Id string // obfuscated if scrubbed
    Name string // omitted if scrubbed
}

type GleanCustomerEventChatCitationSourcePerson struct {
    Id string // obfuscated if scrubbed
    Name string // omitted if scrubbed
}
Documents usages of the AI Summary feature.
// Documents usages of the AI Summary feature.
type GleanCustomerEventAiSummary struct {
    // Document IDs for which summary was requested. obfuscated if scrubbed
    DocIds []string

    // Full text of the AI-generated summary. omitted if scrubbed
    SummaryText string

    TrackingToken string
}
Documents invocations of AI-generated answers to user searches.
// Documents invocations of AI-generated answers to user searches.
type GleanCustomerEventAiAnswer struct {
    // ID of the search that resulted in the AI-generated answer.
    TrackingToken string

    // Full text of the AI-generated answer. omitted if scrubbed
    Response string

    // Unique identifier for the AI-generated answer.
    Qtt string

    // Follow-up question suggestions generated by the AI. omitted if scrubbed
    FollowupQuestions []string
}
Documents usage of the Glean Shortcuts API.
// Documents usage of the Glean Shortcuts API.
type GleanCustomerEventShortcut struct {
    // Which shortcut operation was performed.
    // Type: ShortcutEnumType (enum with values: CREATE, DELETE, GET, REDIRECT, UPDATE)
    Event ShortcutEnumType

    // Unique identifier for the shortcut.
    Id int32

    // Canonical link text following go/ prefix. omitted if scrubbed
    Alias string

    // Link text following go/ prefix as input by user. omitted if scrubbed
    InputAlias string

    // Destination URL for the shortcut. omitted if scrubbed
    DestinationUrl string

    // Glean Document ID for the URL, if known. omitted if scrubbed
    DocumentIdForUrl string
}
Documents a click on a search result.
// Documents a click on a search result.
type GleanCustomerEventSearchClick struct {
    // Identifies the search to which this result click belongs. Allows joins
    // joins to SEARCH events.
    TrackingToken string

    // The index of the result on the search results page.
    Position int

    // Unique identifier for the search result. omitted if scrubbed
    DocId string

    // URL of the search result. omitted if scrubbed
    DocUrl string

    // Datasource to which the search result belongs.
    Datasource string

    // Title of the document that was clicked. omitted if scrubbed
    DocTitle string

    // Type of the document that was clicked.
    DocType string
}
Feedback left on chat messages.
// Feedback left on chat messages.
type GleanCustomerEventChatFeedback struct {
    // Identifier for the chat message this feedback was left on.
    MessageId string

    // Feedback action that was taken by the user. Values: UPVOTE, DOWNVOTE, MANUAL_FEEDBACK.
    Event string

    // If populated, identifies the AI App for this chat feedback.
    ApplicationId string

    // Feedback comments provided by the user. Only populated for MANUAL_FEEDBACK. omitted if scrubbed
    Comments string

    // Vote cast by the user at the time of giving manual feedback
    // Values: UPVOTE, DOWNVOTE
    Vote string

    // ID for the chat session during which the feedback event occurred
    ChatSessionId string

    Rating int64 // Always NULL. Not advised to use.
    RatingKey string // Always undefined. Not advised to use.

    // Ties together all steps in a multi-step flow.
    RunId string

    // Identifier for the workflow associated with this feedback.
    WorkflowId string

    AgentId string
}
Events taken by users in the Glean application. Captures a wide variety of actions.
// Events taken by users in the Glean application. Captures a wide variety of actions.
type GleanCustomerEventClientEvent struct {
    // Event type. A wide variety of actions are included here; see sample queries for examples on useful values.
    Event string

    // The feature or product area to which the event belongs.
    Category string

    // The path in the Glean application on which the event took place.
    PagePath string

    // An identifying label for the event used to further differentiate actions.
    Label string

    // ID for the app session during which the action took place.
    SessionTrackingToken string

    /*
    Surface from which the Client Event was initiated. Common values:
    - New Tab Page: Glean homepage in browser
    - Full Page: Fullscreen Glean web app
    - Extension Sidebar: from the Glean sidebar
    - Extension Overlay: Embedded overlay from browser extension
    - NSR: Native Search Replacement embedded in 3rd-party tools
    - Desktop App: Glean desktop application
    - PWA: Progressive Web App
    - Mobile: Glean mobile application
    */
    Modality string

    // The specific UI component involved in the interaction
    UIElement string

    // The domain/website where the event occurred.
    // Note: Called "Domain" in Java implementation, "HostDomain" in Go implementation.
    // Eg: company.glean.com
    HostDomain string

    // URL of the document being interacted with (currently only for support widget events). omitted if scrubbed
    DocUrl string
}
Feedback left on search results.
// Feedback left on search results.
type GleanCustomerEventSearchFeedback struct {
    // Identifier for the search request this feedback was left on.
    TrackingToken string

    // Numerical rating left by the user.
    Rating int

    // Label on the rating left by the user.
    // Values include "downvoted", "upvoted", "very_satisfied", "satisfied"
    RatingKey string

    // Query text for the search request this feedback was left on. omitted if scrubbed
    Query string

    // Feedback comments left by the user, if any. omitted if scrubbed
    Comments string
}
Upvotes and downvotes left on AI-generated answers.
// Upvotes and downvotes left on AI-generated answers.
type GleanCustomerEventAiAnswerVote struct {
    // Identifier for the search request this vote was left on.
    TrackingToken string

    // Vote cast by the user for this answer. One of UPVOTE, DOWNVOTE
    Vote string
}
Upvotes and downvotes left on AI-generated summaries.
// Upvotes and downvotes left on AI-generated summaries.
type GleanCustomerEventAiSummaryVote struct {
    // Identifier for the search request this vote was left on, if applicable.
    TrackingToken string

    // Vote cast by the user for this answer. One of UPVOTE, DOWNVOTE
    Vote string
}
A single top-level invocation of a Glean Workflow request. Includes details for all associated and nested workflow executions.
// A single top-level invocation of a Glean Workflow request.
// Includes details for all associated and nested workflow executions.
type GleanCustomerEventWorkflowRun struct {
    // If populated, identifies the AI App for this workflow run.
    ApplicationId string

    // Globally unique identifier for the invocation.
    RunId string

    // Root workflow identifier for the top-level workflow in nested executions.
    RootWorkflowId string

    // Identifier for the chat session.
    ChatSessionId string

    // Identifier for the Glean session.
    SessionTrackingToken string

    // Source tracking token that initiated this workflow.
    SourceTrackingToken string

    /* Name of the Glean feature associated with this workflow.
    - AI_ANSWER: Generates AI-powered answers
    - THREAD_SUMMARIZER: Summarizes long message threads into concise takeaways.
    - SUPPORT_NEXT_STEPS: Suggests follow-up actions after support-related interactions.
    - DAILY_DIGESTS: Creates daily summaries of updates, messages, or documents.
    - AI_FEED: Surfaces recommended or trending content.
    - AGENT: Executes multi-step autonomous workflows across tools.
    - KNOWLEDGE_GRAPH: Explores relationships in Glean's knowledge graph.
    - DEEP_RESEARCH: Performs multi-hop research to synthesize deeper answers.
    - INLINE_MENU: Displays contextual actions inline (e.g., summarize, refine).
    - REFINE_ANSWER: Refines or clarifies AI responses through follow-up.
    - GITHUB_PR_DESCRIPTION_GENERATOR: Creates PR summaries from code changes.
    */
    Feature string

    /* The initiator of the workflow execution.
    - USER: a user sent the message
    - EVAL: Internal evaluation
    - RECOMMENDATION: An information-seeking intent is detected from the user's activity and a chat request is issued proactively
    - PRODUCTION_PROBE: Synthetic probes to validate production readiness
    - PROMPT_TEMPLATE:The user triggered a predefined prompt template
    - UNKNOWN: Unknown initiator
    - ONBOARDING: Part of user onboarding flow, such as a welcome message
    - GLEAN: sent during response generation for a Glean search
    - AUTOMATION: Initiated from background agents(Schedule/Content Trigger agent runs)
    - SUMMARIZE: Initiated to summarize a document, thread, tickets, etc
    */
    Initiator string

    /* The platform or surface from which the workflow was triggered.
    - WEB: Glean Assistant web UI
    - SLACK: Slackbot
    - REST_API: API request by an external developer or integration
    - SERVER: Backend or server-side system, such as for scheduled jobs,
      auto-digests, or background agents.
    - MICROSOFT_TEAMS: Glean's Microsoft Teams integration
    */
    Platform string

    // Knowledge mode used for this workflow execution (e.g., "DEEP", "QUICK").
    KnowledgeMode string

    // All workflows associated with this top-level request.
    WorkflowExecutions []*GleanCustomerEventWorkflowExecution

    // All workflow steps associated with this top-level request.
    StepExecutions []*GleanCustomerEventStepExecution

    // All action executions associated with this top-level request.
    ActionExecutions []*GleanCustomerEventActionExecution
}

type GleanCustomerEventWorkflowExecution struct {
    // Identifier for the type of Workflow run.
    WorkflowId string

    // Creator of this Workflow. Either `GLEAN` for Glean-created workflows or `USER` for user-created workflows.
    CreationSource string

    /* The namespace of the workflow that was run.
    - STATIC_WORKFLOW: statically defined workflow
    - AGENT: workflow associated with Agents
    */
    Namespace string

    // Overall execution status for this Workflow: `SUCCESS`, `ERROR`, `CANCELLED`.
    Status string

    // Error classification.
    ErrorType string

    // True if the workflow, or any imported workflow, contains a replication config.
    // Examples: Workflow A (parent) -> Workflow B (child)
    // Case 1: A and B do not contain loops -> HasLoop is false for both.
    // Case 2: A contains a loop, but B does not -> HasLoop is true for A.
    // Case 3: A does not contain a loop, but B does -> HasLoop is true for both.
    HasLoop bool
}

type GleanCustomerEventStepExecution struct {
    // Identifier for the type of Workflow Step.
    StepId string

    // Identifier for the type of Workflow run.
    WorkflowId string

    // Overall execution status for this step: `EXECUTED`, `SKIPPED`, `ERROR`.
    Status string

    // Error classification.
    ErrorType string

    // Name of the Tool associated with this step.
    ActionInstanceId string

    // Search citations associated with this step, if any. obfuscated if scrubbed
    Citations []*GleanCustomerEventChatCitation
}

type GleanCustomerEventActionExecution struct {
    // Identifier for the action instance executed.
    ActionInstanceId string

    // Identifier for the workflow step that executed this action.
    StepId string

    // Search tracking tokens associated with this action execution.
    SearchTrackingTokens []string
}
Logs LLM (Large Language Model) API calls made by Glean.
// Logs LLM (Large Language Model) API calls made by Glean.
type GleanCustomerEventLlmCall struct {
    // HTTP status code returned from the LLM provider API.
    HttpStatusCode int

    // Name of the LLM model used (e.g., "gpt-4", "claude-3-opus").
    Model string

    // Number of input tokens sent to the LLM.
    InputTokens int64

    // Number of output tokens received from the LLM.
    OutputTokens int64

    // Number of tokens used to create cache entries.
    CacheCreationInputTokens int64

    // Number of tokens read from cache.
    CacheReadInputTokens int64

    // LLM provider name (e.g., "openai", "anthropic", "azure").
    Provider string

    // Associated workflow run identifier, if this call was part of a workflow.
    WorkflowRunId string

    // Whether the model is hosted by Glean.
    IsGleanHostedModel bool

    // Sub-categorization of the LLM call for analytics.
    SubType string
}
Captures the full conversation history within a workflow run.
// Captures the full conversation history within a workflow run.
type GleanCustomerEventWorkflowConversation struct {
    // Associated workflow run identifier.
    WorkflowRunId string

    // List of all messages in the conversation.
    Messages []*GleanCustomerEventChatMessage
}

type GleanCustomerEventChatMessage struct {
    // Author of the message (e.g., "user", "agent", "system").
    Author string

    // Text content of the message.
    Text string
}
PLEASE NOTE: The Workflow logs have been deprecated and replaced with WORKFLOW_RUN. The Workflow logs were only present in the data starting April-29 to Jun-13, and contain important Chat data.
type GleanCustomerEventWorkflow struct {
    // ID for the chat session during which the workflow event occurred
    // Useful for linking workflow actions to chat interactions.
    ChatSessionId string

    // List of citations.
    Citations *[]GleanCustomerEventChatCitation

    // Name of the data source where the workflow originated or is acting on.
    Datasource string

    /* Name of the Glean feature associated with this workflow.
    - AI_ANSWER: Generates AI-powered answers
    - THREAD_SUMMARIZER: Summarizes long message threads into concise takeaways.
    - SUPPORT_NEXT_STEPS: Suggests follow-up actions after support-related interactions.
    - DAILY_DIGESTS: Creates daily summaries of updates, messages, or documents.
    - AI_FEED: Surfaces recommended or trending content.
    - AGENT: Executes multi-step autonomous workflows across tools.
    - KNOWLEDGE_GRAPH: Explores relationships in Glean's knowledge graph.
    - DEEP_RESEARCH: Performs multi-hop research to synthesize deeper answers.
    - INLINE_MENU: Displays contextual actions inline (e.g., summarize, refine).
    - REFINE_ANSWER: Refines or clarifies AI responses through follow-up.
    - GITHUB_PR_DESCRIPTION_GENERATOR: Creates PR summaries from code changes.
    */
    Feature string

    /* The initiator of the workflow execution.
    - USER: a user sent the message
    - EVAL: Internal evaluation
    - RECOMMENDATION: An information-seeking intent is detected from the user's activity and a chat request is issued proactively
    - PRODUCTION_PROBE: Synthetic probes to validate production readiness
    - PROMPT_TEMPLATE:The user triggered a predefined prompt template
    - UNKNOWN: Unknown initiator
    - ONBOARDING: Part of user onboarding flow, such as a welcome message
    - GLEAN: sent during response generation for a Glean search
    - AUTOMATION: AUTOMATION: Initiated from background agents(Schedule/Content Trigger agent runs)
    - SUMMARIZE: Initiated to summarize a document, thread, tickets, etc
    */
    Initiator string

    /* The platform or surface from which the workflow was triggered.
    - WEB: Glean Assistant web UI
    - SLACK: Slackbot
    - REST_API: API request by an external developer or integration
    - SERVER: Backend or server-side system, such as for scheduled jobs,
      auto-digests, or background agents.
    - MICROSOFT_TEAMS: Glean's Microsoft Teams integration
    */
    Platform string

    // Unique identifier for the overall workflow run.
    // Ties together all steps in a multi-step flow.
    RunId string

    // Status of the current step execution within the workflow.
    // Example: "UNSPECIFIED", "EXECUTED", "SKIPPED", "ERROR"
    StepExecutionStatus string

    // Identifier for the specific step within the workflow.
    // Example: "REFLECT", "RESPOND", "SEARCH", "PARSE_QUERY_LANGUAGE" etc.
    StepId string

    // Overall status of the full workflow execution.
    // Example: "SUCCESS", "ERROR", "CANCELLED"
    WorkflowExecutionStatus string

    // Identifier for the workflow template or definition.
    // Helps categorize which flow was executed.
    WorkflowId string
}
Documents activities performed by the Glean Bot across various platforms.
type GleanCustomerEventGleanBotActivity struct {
    // Identifier for the AI application associated with this Glean Bot activity.
    ApplicationId string

    // ID of the Slack or chat channel where the interaction occurred.
    ChannelId string

    // Metadata for the event, including context like user, app, or message IDs.
    EventMetadata *[]GleanBotActivityEventMetadata

    // Token used to uniquely track this specific Glean Bot event across logs.
    EventTrackingToken string

    /* Type of activity performed by the Glean Bot.
    Indicates the nature of the event that resulted from bot interaction.
    - NON_TAGGED_MESSAGE: A message sent to Gleanbot without an explicit trigger (e.g., @ mention or command).
    - PROACTIVE_DISCUSSION_SUMMARIZER: Bot proactively summarizes a thread.
    - DAILY_DIGEST_REMINDER: Reminder to view the daily digest.
    - ASSISTANT_THREAD: Thread started with the Glean Assistant.
    - DM_TO_GLEANBOT_MESSAGE: Direct message sent to Gleanbot.
    - VIEW_DIGEST_CLICK: User clicks to view a digest.
    - DIGEST_SETTINGS: User opens or updates digest settings.
    - SHOW_SOURCES: Bot shows sources behind an answer.
    - SHARE_HELPFULNESS: User rates the helpfulness of a message.
    - TAGGED_MESSAGE: Gleanbot was explicitly mentioned or tagged.
    - GENERATE_ANSWER: Bot generates an AI-powered response.
    - COMMAND: Command issued to Gleanbot (e.g., /glean).
    - FEEDBACK_CLICK: User clicks quick feedback options.
    - SHARE_CLICK: User clicks a share button or link.
    - SUBMIT_FEEDBACK: Detailed feedback submitted by user.
    - DISMISS_SUGGESTION: User dismisses a bot suggestion.
    - EXECUTE_ACTION: Bot executes a follow-up action.
    - TEAMS_BOT_INSTALL: Gleanbot installed in Microsoft Teams.
    */
    EventType string

    // Latency measurements for different parts of the bot response pipeline.
    LatenciesMillisMap *[]GleanBotActivityLatenciesMillis

    // Description of what response was sent by the bot.
    // Eg: DAILY_DIGEST_REMINDER_SENT, REACTIVE_ACT_MESSAGE
    ResponseEvents []string

    // Source system or trigger for the bot action.
    Source string

    // Session tracking token used to link this activity with other user actions.
    Stt string

    // Entry point or reason for triggering the workflow
    // e.g. PROACTIVE_WORKFLOW_START, DSE_EVENT_START, PROACTIVE_BOT_DISABLED_FAILURE
    WorkflowExecutionPoints []string

    // Identifier for the workspace where this activity took place.
    WorkspaceId string

    // Agent identifier associated with this Glean Bot activity.
    AgentId string
}

type GleanBotActivityLatenciesMillis struct {
    // Time in milliseconds for various Gleanbot actions during message handling.
    ReactiveActMessage string
    // Time to send the bot's main reactive message.
    ReactiveReaction string
    // Time taken to plan the bot's response message.
    ReactivePlanMessage string
    // Time to delete a planned message.
    ReactivePlanMessageDeleted string
    // Time to share a private response (e.g., converting draft to public message).
    ReactivePrivateResponseShared string
    // Time to send a proactive message. (not in response to user input).
    ProactiveMessage string
    // Time to display a response modal.
    ReactiveGenerationResponseModal string
    // Time to send an error message.
    ReactiveErrorMessage string
}
Documents clicks on citations within chat responses.
type GleanCustomerEventChatCitationClick struct {
    // Name of the datasource where the cited content resides.
    Datasource string

    // Identifier linking the citation click back to the original chat query.
    TrackingToken string

    // Document ID that was clicked. omitted if scrubbed
    DocId string
}
Note that since this is snapshot data, any user, workflow, workflow step, subscription, action pack, action, or action instance that is deleted on a given date will stop showing up in the data from the next day.
type GleanCustomerEventProductSnapshot struct {
    Type string
    User *UserSnapshot
    Workflow *WorkflowSnapshot
    WorkflowStep *WorkflowStepSnapshot
    Subscription *SubscriptionSnapshot
    ActionPack *ActionPackSnapshot
    Action *ActionSnapshot
    ActionInstance *ActionInstanceSnapshot
}

type UserSnapshot struct {
    // Internal unique ID for the user. salted and hashed if scrubbed
    Id string

    // Canonical ID used for identity resolution across systems. salted and hashed if scrubbed
    CanonicalId string

    // List of alternate user identifiers used across systems. salted and hashed if scrubbed
    AliasIds []string

    // Internal logging identifier for the user. omitted if scrubbed
    LoggingId string

    // Timestamp when the user signed up.
    SignupTime string

    // The user's role within the product (e.g., "Member").
    PermissionsRole string

    // Secondary roles assigned to the user.
    PermissionsSecondaryRoles []string

    // Department name the user belongs to. salted and hashed if scrubbed
    Department string

    // Internal ID associated with the user's department.
    DepartmentId string

    // User's job function (e.g., "Research").
    JobFunction string

    // User's employment type, e.g., "FULL_TIME".
    EmployeeType string

    // Timestamp representing when the user account was created.
    StartDate string

    // User's configured timezone, e.g., "Pacific Daylight Time".
    Timezone string

    // Timezone offset in seconds from UTC (e.g., -25200 for PDT).
    TimezoneOffset string

    // Eligibility string for product features.
    ProductEligibility string

    // List of user settings as key-value pairs.
    UserSettings *[]UserSetting
}

type UserSetting struct {
    // Key for the user setting (e.g., "general.theme").
    Key string

    // Value associated with the setting key.
    Value string
}

type WorkflowSnapshot struct {
    // Unique identifier for the workflow.
    WorkflowId string

    // Creation timestamp of the workflow.
    CreatedAt string

    // Timestamp of the last update (default may be "0001-01-01T00:00:00Z").
    UpdatedAt string

    // ID of the user who created the workflow. salted and hashed if scrubbed
    CreatedBy string

    // ID of the user who last updated the workflow. salted and hashed if scrubbed
    LastUpdateBy string

    // Workflow namespace (e.g., "STATIC_WORKFLOW").
    NamespaceEnum string

    // Number of placeholders used in the workflow definition.
    NumPlaceholders string

    // Application ID the workflow belongs to.
    ApplicationId string

    // List of access roles for this workflow.
    Roles []WorkflowRole

    // Details about what triggers this workflow.
    Trigger WorkflowTrigger

    // Indicates if the workflow is a routing target.
    IsRoutingTarget string

    // Indicates if the workflow is an autonomous agent.
    IsAutonomousAgent string

    // Notes or annotations (may be blank).
    Notes []Note

    // Indicates if the workflow is hidden from standard listings.
    Unlisted string

    // Associated ML model (if any; blank if unused).
    Model string

    // Workflow provider (if any; may be empty).
    Provider string

    // Indicates if the workflow is only a draft.
    IsDraftOnly string

    // Workflow version number.
    Version string

    // Workflow name. omitted if scrubbed
    Name string

    // Information about workflow creation source.
    CreationSourceInfo CreationSourceInfo
}

type CreationSourceInfo struct {
    // Source of creation (e.g., "TEMPLATE", "SCRATCH").
    Source string

    // Source template ID if created from template.
    SourceId string
}

type WorkflowRole struct {
    // Role name, e.g., "VIEWER".
    Role string

    // Scope type for the role, e.g., "ALL".
    Type string

    // Role scope identifier. salted and hashed if scrubbed
    Id string
}

type Note struct {
    // Background color of the note.
    BackgroundColor string
}

type WorkflowTrigger struct {
    // Type of trigger, e.g., "INPUT_FORM".
    Type string

    // Template ID if applicable.
    TemplateId string

    // Data source for the trigger event.
    Datasource string

    // Associated document type (may be blank).
    DocType string

    // Reason for event-based trigger (if any).
    EventReason string

    // Additional dimensions or metadata (if any).
    Facets []string

    // Whether scheduled triggers are enabled.
    ScheduleEnabled string
}

type WorkflowStepSnapshot struct {
    // Unique action identifier (e.g., "Respond").
    ActionId string

    // Whether the step is a branching step in logic.
    IsBrancher string

    // Enum representing the step type, e.g., "DEFAULT".
    TypeEnum string

    // Associated ML model (if any; blank if unused).
    Model string

    // Unique step identifier within the workflow.
    StepId string

    // IDs of steps that must execute before this one.
    StepDependencies []string

    // Provider responsible for this step (if any).
    Provider string

    // Expected input type, e.g., "STEP_INSTRUCTION".
    InputType string

    // Indicates if this step contains looping logic.
    HasLoop string

    // Sampling temperature for LLM use (blank if unused).
    Temperature string

    // ID of the parent workflow.
    WorkflowId string

    // Defines the scope of memory this step includes.
    MemoryInclusion string
}

type SubscriptionSnapshot struct {
    // Unique identifier for the subscription.
    SubscriptionId string

    // Associated workflow identifier.
    WorkflowId string

    // Document type for the subscription.
    DocType string

    // Whether the doc type was filled by the end user.
    EndUserFilledDocType bool

    // Current status of the subscription.
    Status string

    // How often the subscription repeats (e.g., "DAILY", "WEEKLY").
    RepeatFrequency string

    // Timezone for the subscription schedule.
    Timezone string

    // When the subscription starts.
    StartsAt string

    // Reason for the current status.
    StatusReason string

    // User who created the subscription. salted and hashed if scrubbed
    CreatedBy string

    // When the subscription was created.
    CreatedAt string

    // User who last updated the subscription. salted and hashed if scrubbed
    UpdatedBy string

    // When the subscription was last updated.
    UpdatedAt string

    // Type of trigger for this subscription.
    TriggerType string
}

type ActionPackSnapshot struct {
    // Unique identifier for the action pack.
    Id string

    // Name of the action pack.
    Name string

    // Type of action pack (OOTB/CUSTOM).
    Type string

    // Associated data source instance.
    DataSourceInstance string

    // When the action pack was created.
    CreatedAt string

    // When the action pack was last updated.
    UpdatedAt string

    // User who created the action pack. salted and hashed if scrubbed
    CreatedBy string

    // User who last updated the action pack. salted and hashed if scrubbed
    UpdatedBy string

    // Provider for the action pack.
    Provider string

    // Authentication configuration data.
    AuthData AuthConfigs
}

type AuthConfigs struct {
    // List of authentication configurations.
    Configs []AuthConfig
}

type AuthConfig struct {
    // Type of authentication.
    AuthType string

    // Whether central authentication is used.
    UsesCentralAuth bool
}

type ActionSnapshot struct {
    // Unique identifier for the action.
    Id string

    // Name of the action.
    Name string

    // Type of action.
    Type string

    // Source of the action.
    Source string

    // Target surfaces where action is available.
    TargetSurfaces string

    // Assistant configuration for the action.
    AssistantConfig string

    // Creator configuration for the action.
    CreatorConfig string

    // When the action was created.
    CreatedAt string

    // When the action was last updated.
    UpdatedAt string

    // User who created the action. salted and hashed if scrubbed
    CreatedBy string

    // User who last updated the action. salted and hashed if scrubbed
    UpdatedBy string

    // Background execution policy for the action.
    BackgroundExecutionPolicy string

    // Associated action pack ID.
    ActionPackId string

    // Name of the associated action pack.
    ActionPackName string

    // Type of the associated action pack.
    ActionPackType string

    // Data source instance of the associated action pack.
    ActionPackDataSourceInstance string

    // When the associated action pack was created.
    ActionPackCreatedAt string

    // When the associated action pack was last updated.
    ActionPackUpdatedAt string

    // User who created the associated action pack. salted and hashed if scrubbed
    ActionPackCreatedBy string

    // User who last updated the associated action pack. salted and hashed if scrubbed
    ActionPackUpdatedBy string

    // Provider of the associated action pack.
    ActionPackProvider string
}

type ActionInstanceSnapshot struct {
    // Unique identifier for the action instance.
    Id string

    // Deployment surface where the action instance is deployed.
    DeploymentSurface string

    // Specific surface ID.
    SurfaceId string

    // Current status of the action instance.
    Status string

    // User who created the action instance. salted and hashed if scrubbed
    CreatedBy string

    // User who last updated the action instance. salted and hashed if scrubbed
    UpdatedBy string

    // When the action instance was created.
    CreatedAt string

    // When the action instance was last updated.
    UpdatedAt string

    // Associated action ID.
    ActionId string

    // Name of the associated action.
    ActionName string

    // Type of the associated action.
    ActionType string

    // Source of the associated action.
    ActionSource string

    // Target surfaces of the associated action.
    ActionTargetSurfaces []string

    // Assistant configuration of the associated action.
    ActionAssistantConfig string

    // Creator configuration of the associated action.
    ActionCreatorConfig string

    // When the associated action was created.
    ActionCreatedAt string

    // When the associated action was last updated.
    ActionUpdatedAt string

    // User who created the associated action. salted and hashed if scrubbed
    ActionCreatedBy string

    // User who last updated the associated action. salted and hashed if scrubbed
    ActionUpdatedBy string

    // Associated action pack ID.
    ActionPackId string

    // Name of the associated action pack.
    ActionPackName string

    // Type of the associated action pack.
    ActionPackType string

    // Data source instance of the associated action pack.
    ActionPackDataSourceInstance string

    // When the associated action pack was created.
    ActionPackCreatedAt string

    // When the associated action pack was last updated.
    ActionPackUpdatedAt string

    // User who created the associated action pack. salted and hashed if scrubbed
    ActionPackCreatedBy string

    // User who last updated the associated action pack. salted and hashed if scrubbed
    ActionPackUpdatedBy string

    // Provider of the associated action pack.
    ActionPackProvider string
}